Frequently Asked Questions
I would like to return a product that I am not happy with, or I have a problem with, how do I go about this?
You may return any product that you are not fully satisfied with.
Kindly drop us a WhatsApp on 078 485 7540 with your name, area and order number and the reason for your return. A consultant will be in touch regarding the return’s procedure thereafter.
I would like to exchange an item; how do I go about this?
You may choose to exchange any product that you are not fully satisfied with.
Kindly drop us a WhatsApp on 078 485 7540 with your name, area and order number and the item you wish to exchange the product with. A consultant will be in touch regarding the exchange’s procedure thereafter
What are your delivery times?
3-7 Working Days for in-land areas.
Longer delivery times applies for outlying areas.
I would like to order in bulk. Who can I speak to?
For bulk quotations kindly send through queries to firstname.lastname@example.org
I would like to know the dimensions or material of a specific product, where can I see this?
Some of our product descriptions already mention the type of material and the dimensions on the product page itself. For those that do not have it, kindly send through the item code to our WhatsApp line and a consultant will be able to provide all the information needed.
I have a specific question/suggestion/complaint. Who can I speak to?
We welcome any feedback from our customers. Please visit our contact us page here to lodge a complaint, query or just to give us your thoughts on how we can make your shopping experience even better.
How do I place an order online?
You can shop online with ease! Follow these simple steps on how to shop online:
Visitors to our website www.bubblesplastics.co.za are hereby provided the following instructions to complete the online order process.
1. On the product page of the item, enter the desired quantity followed by clicking the add to cart button.
2. Continue with this process for all the products you require.
3. Once ready to complete your order, click on the Shopping 🛒 cart icon on the top right corner of the page.
4. This will take to your order and then complete the registration process and payment on the next page of the process.
Should you require additional assistance kindly don't hesitate to contact us.
My checkout is not working or I am unable to add to cart, what should I do?
Kindly drop us a WhatsApp on 078 485 7540 with your name, area and the items you are interested in so that a consultant can assist with your order.
Do you have any question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.